Terms and Conditions

Scope of These Terms

These Terms and Conditions apply to purchases made through Mavqoriel.com, operated by Shenzhen Lingqu Technology Co., Ltd.（深圳市灵驱科技有限公司）.

By placing an order, you agree to these Terms and the applicable store policies made available to you in connection with your purchase. These Terms apply subject to your rights under applicable consumer protection laws.

Product Information

We make reasonable efforts to describe our lipsticks and other lip products accurately, including their shades, textures, finishes, prices, and availability. The appearance of a shade may vary depending on screen settings, lighting, and your natural lip color. Please review the shade name and product details before placing your order.

We may correct errors and update product listings, pricing, and availability for future purchases. If a material error affects an order you have already placed, we’ll contact you to explain the issue and the available options, subject to applicable law.

Orders and Acceptance

An order confirmation acknowledges that we received your order. We may need to verify payment, stock availability, or order details before accepting and fulfilling it.

Where permitted by applicable law, we may decline, limit, or cancel an affected order for reasons such as failed payment authorization, reasonable suspicion of fraud, stock unavailability, a material listing error, or a legal restriction. If we cancel all or part of a paid order, we’ll notify you and promptly refund the amount due for the canceled portion to your original payment method, unless another method is agreed to or required by law.

Prices, Taxes, and Payment

Before you complete your purchase, checkout displays the applicable product prices, shipping charges, taxes, discounts, and order total. Available payment methods are shown at checkout.

By submitting an order, you confirm that the billing and shipping information you provide is accurate and that you are authorized to use the selected payment method. For more information about payment authorization, checkout security, and fees charged by your payment provider, see our Payment & Security policy.

Shipping, Returns, Cancellations, and Refunds

Our Shipping Policy explains order processing, delivery estimates, tracking, and shipping delays. Our Return Policy explains how to request a return, exchange, refund, or cancellation and how to report a damaged, defective, incorrect, or incomplete order.

Your rights and remedies under applicable consumer law apply alongside these store policies.

Promotions and Offers

Promotions and discount codes may have eligibility rules, expiration dates, product exclusions, minimum order requirements, or limits on use. Please review the terms of the offer before placing your order and check that the discount appears in your order summary before completing checkout.

We may change or end an offer for future purchases, subject to the stated promotion terms and applicable law.

Personal Use and Prohibited Activity

Our products are offered for personal use. Please contact us for written authorization if you intend to purchase for commercial resale. Follow the directions and warnings provided with each product.

Fraudulent purchases, unauthorized use of payment information, deliberate abuse of promotions, and interference with the website or checkout process are prohibited.

Privacy

Our Privacy Policy explains how we handle personal information when you visit the store, place an order, or contact customer support.

Limitation of Liability and Consumer Rights

To the extent permitted by applicable law, liability for losses arising from a purchase or use of the store is limited to losses that were reasonably foreseeable. Your mandatory consumer guarantees, rights, and remedies, including any right to compensation under applicable law, take precedence over this section and any other provision of these Terms.

Changes to These Terms

We may update these Terms from time to time by posting a revised version on the website. The version in effect when you placed your order applies to that purchase, subject to applicable law.

Contact Us

For questions about these Terms or a purchase, please email our customer support team. For an existing order, include your order number and the email address you used at checkout. We aim to respond within 1–2 business days.

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