Contact Us

Need help choosing a lipstick shade or checking on an order? The MAVQORIEL customer support team can assist with product questions, order updates, shipping, returns, payments, and privacy requests.

Customer Support Email
service@mavqoriel.com

Help With an Existing Order

Please include your order number and the email address you used at checkout so we can locate your order.

If an item arrives damaged or defective, part of your order is missing, or you receive the wrong product or shade, please tell us what happened. Where applicable, include clear photos or a short video of the item, its packaging, and the shipping label.

Returns

Please contact us before sending any item back. We’ll review your request and provide the return instructions and shipping address for your order.

Response Time

We aim to respond within 1–2 business days. Requests that require a carrier investigation, payment provider review, or privacy verification may take longer to resolve.

Company Information

Customer support for MAVQORIEL is provided by Shenzhen Lingqu Technology Co., Ltd.（深圳市灵驱科技有限公司）.

Registered Business Address
Room 518, Block R2-B, Gaoxin Industrial Village, No. 206 Gaoxin South 7th Road, High-Tech Zone Community, Yuehai Subdistrict, Nanshan District, Shenzhen, Guangdong, China