Privacy Policy

Last updated
[Month Day, Year]

Overview

This Privacy Policy explains how MAVQORIEL collects, uses, discloses, and protects personal information when you visit Mavqoriel.com, place an order, create an account, contact customer support, or otherwise use our online store.

MAVQORIEL is operated by Shenzhen Lingqu Technology Co., Ltd.（深圳市灵驱科技有限公司）.

Information We Collect

The information we collect depends on how you use the store. It may include:

• Contact and account information, such as your name, email address, phone number, billing and shipping addresses, and account preferences.

• Order and transaction information, such as the products and shades you purchase, order totals, payment status, shipping details, and return history. Payment providers process the payment information you submit at checkout.

• Customer support information, such as messages you send us, details about your order, and any photos or attachments you choose to provide.

• Device and browsing information, such as your IP address, browser and device type, approximate location inferred from your IP address, pages viewed, and interactions with the store. Some of this information may be collected through cookies or similar technologies.

We may receive information directly from you, automatically through the store, or from service providers that help us process payments, deliver orders, and operate the website.

How We Use Information

We use personal information to operate the store, process payments, fulfill orders, provide shipment updates, handle returns, and respond to customer inquiries. We may also use it to maintain website security, detect fraud or misuse, keep transaction records, resolve disputes, and comply with applicable legal obligations.

Where permitted, we may use information to remember your preferences, understand how customers use the store, improve the shopping experience, measure marketing performance, and send promotional communications.

How We Share Information

We may disclose personal information to Shopify, payment processors, shipping and fulfillment partners, and other providers that help us operate the store. Depending on the services we use, recipients may also include customer support, analytics, and advertising providers.

We may disclose information to professional advisors, regulators, or other authorities when reasonably necessary to comply with legal obligations, respond to lawful requests, protect rights or safety, or resolve disputes. Information may also be disclosed as part of a proposed or completed business transaction, such as a merger, financing, or sale of assets.

Our store is hosted on Shopify. Shopify processes information to help us provide the store and may process information for its own purposes when you interact with its services. You can learn more in the Shopify Consumer Privacy Policy.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to keep the store working, maintain your cart, remember preferences, understand website usage, and support advertising or measurement where permitted.

You can manage certain cookies through your browser settings and, where available, through the privacy controls on our website. Blocking some cookies may affect features such as the cart or checkout.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy. Retention depends on the type of information and our needs for order support, transaction records, fraud prevention, dispute resolution, and legal compliance.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. Online transmission and electronic storage carry inherent security risks.

Your Rights and Choices

Depending on where you live and the laws that apply, you may have the right to request access to, correction of, or deletion of your personal information. You may also have rights to obtain a copy of your information, restrict or object to certain processing, or withdraw consent where processing is based on consent.

Where applicable, you may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising. You can make a request by contacting us or by using the relevant privacy controls on our website where available. Where required by applicable law, we honor recognized opt-out preference signals, such as Global Privacy Control.

You can unsubscribe from promotional emails using the link in those messages. We may still send communications about your orders or service requests. We may need to verify your identity before responding to certain privacy requests.

Children’s Privacy

Our store is intended for a general audience. We do not knowingly collect children’s personal information in violation of applicable law. If you believe a child has provided personal information to us, please contact us so we can review the matter.

International Processing

MAVQORIEL is operated from China. Personal information may be accessed or processed in China or in other countries where Shopify and our service providers operate. Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations, services, or legal obligations. We will post the revised version on this page and update the date shown above.

Contact Us

For questions about this Privacy Policy or to submit a privacy request, please contact us by email.

Brand
MAVQORIEL

Registered Company
Shenzhen Lingqu Technology Co., Ltd.（深圳市灵驱科技有限公司）

Registered Business Address
Room 518, Block R2-B, Gaoxin Industrial Village, No. 206 Gaoxin South 7th Road, High-Tech Zone Community, Yuehai Subdistrict, Nanshan District, Shenzhen, Guangdong, China

Customer Support Email
service@mavqoriel.com